Hasnain says:

Lots to ponder and think about from this rant. I do think as a society (maybe I’m just grumpy) the value of artisanal, high quality work, has really gone by the wayside. It’s so magnificent when you get to see an expert at work, someone who really cares about their craft.

“When I joined my former Big Tech job, everyone cared. Over time, incentives attracted a different set of people who didn't care as much. Eventually those people became the majority. It's painful to work with people who don't care if you care a lot, and eventually I left because of it.

Now, I'm at a small startup full of people who care. Customer bug reports go right to our chatroom. We fix them immediately. I feel guilty I wrote the bugs at all. We reach out to users to see if we can make their lives better. We care.

I want to live in a community where everyone cares.

The one place in the world you get this vibe is probably Japan. Most people just really care. Patrick McKenzie refers to this as the will to have nice things. Japan has it, and the US mostly does not.

In Japan, you get the impression that everyone takes their job and role in society seriously. The median Japanese 7-11 clerk takes their job more seriously than the median US city bureaucrat. And the result is obvious if you visit both places.”

Posted on 2025-01-21T06:02:54+0000