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Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’

Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outage

Click to view the original at theguardian.com

Hasnain says:

This is insane.

“They said the outage was caused by a misconfiguration that resulted in UniSuper’s cloud account being deleted, something that had never happened to Google Cloud before.

“Google Cloud CEO, Thomas Kurian has confirmed that the disruption arose from an unprecedented sequence of events whereby an inadvertent misconfiguration during provisioning of UniSuper’s Private Cloud services ultimately resulted in the deletion of UniSuper’s Private Cloud subscription,” the pair said.”

Posted on 2024-05-10T19:33:32+0000