Hasnain says:

This was a great analysis and I found myself nodding along - we love going to our local Barnes and Noble.

“Frankly, I could draw many other lessons from the Barnes & Noble turnaround. I praise its decentralization, and its willingness to empower booksellers at the local stores. I like the way the stores look nowadays, and the improved selection on the shelves. But the key element uniting all of this is putting books and readers first, and everything else second.

That’s a strategy that others could learn from. Although I’m not sure you can teach it.

You don’t fall in love for logical reasons, and you could never convince someone else to do so on the basis of arguments. People either feel it or they don’t. That’s true whether you love your spouse or you love something more intangible like a song or a book or a movie.”

Posted on 2022-12-29T16:08:25+0000