Case Study 8: How Hertz Paid Accenture $32 Million for a Website That Never Went Live
Car rental giant Hertz is suing consultant mammoth Accenture over a website redesign that ended in something that never saw daylight. Th...
This is amazing.
“Accenture’s developers also misrepresented the extent of their testing of the code by commenting out portions of the code, so the code appeared to be working.
On top of that, despite having specifically requested that the consultants provide a style guide in an interactive and updateable format — rather than a PDF — Accenture kept providing the guide in PDF format only, Hertz complained.
When Hertz confronted the consultants about the PDF problem, guess what the response was? Yep, it wanted "hundreds of thousands of dollars in additional fees" to cover the cost.”Posted on 2022-07-31T04:33:49+0000