Prussia meets Versailles: a review of Moral Mazes
Managers rarely speak of objective criteria for achieving success because once certain crucial points in one’s career are passed, success and failure seem to have little to do with one’…
Definitely need to read this book now.
“Making decisions is dangerous, and managers will avoid it when possible, even if this costs the organization in the long run. Jackall tells an anecdote about a large, old battery at a plant. The managers did not want to be on the hook for the decision to replace it, and so problems with it were patched up. Eventually, it failed completely, and the resulting cost to replace it and to deal with costs related to EPA violations and lawsuits was over $100M in 1979 dollars. And yet, this was still rational decision-making on behalf of the managers, because it was a risk for them in the short-term to make the decision to replace the battery.”Posted on 2022-04-21T19:09:09+0000