Hasnain says:

Great read on a business model justification and free tier pricing.

“All this is to say: our costs are carefully managed. Like other SaaS companies, we don’t build physical infrastructure. We avoid touching your packets - for privacy, but also to reduce our costs. We fix bugs and docs instead of answering the same questions over and over. Our control plane is lightweight, and our DERP network is cost-controlled. This allows us to maintain healthy operating margins, so that a free tier isn’t competing for resources with our paying customers.”

Posted on 2022-03-17T04:14:30+0000