Hasnain says:

This was a great read. I liked that it went into the science but made it accessible and provided tangible suggestions of what to do. Of course since it matched some of my priors I found myself nodding along a lot.

“Beyond hiring, employee happiness should also be a consideration when measuring organizational performance. Yes, objective performance still matters greatly. But, while a high-performing division within a company may bring short-term profit, if that performance was driven by toxic leadership and management practices, then those profits could evaporate quickly if employees were to leave in response. Unwarranted attrition is expensive. The U.S. military, for example, has caught on to this and has fired commanding officers who have fostered poor organizational climates, and at times it has done so preemptively, before a catastrophic event could occur. After all, it costs several hundred thousand dollars and years of effort to recruit and train a nuclear reactor engineer, and much more to do the same for an aviator. Losing even a few to unhappiness borne from toxic leadership is expensive and creates personnel shortages that increase the risk to those who remain. Attrition and talent shortages in a corporation have similar negative effects.”

Posted on 2022-02-23T06:45:11+0000