Ask Miss O11y: I Don't Want to Be On Call Anymore. Am I a Monster? - Honeycomb
Charity Majors challenges managers to better understand the life of on-call engineers and how to share that on-call ownership among the team.
Hasnain says:
Great perspective on the eternal oncall debates.
"Individuals owning things. In a healthy engineering organization, there are no gaps in coverage. Every critical component is owned by a TEAM, not a person. People practice pairing and buddying up for code reviews for just this reason, to make sure other people know about the tricky bits, the twiddly bits, the history, how to debug, how to ameliorate. The more critical the component, the more urgent this coverage becomes."
Posted on 2021-11-28T23:09:22+0000