Individuals matter

Their intervention wasn't wiping out guinea worm, that was just a side effect. The intervention was, basically, travelling around the country and embedding in regional government offices in order to understand their problems and then advise/facilitate better decision making. In the course of talking...

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Hasnain says:

This piece resonated a lot with me. Lots of interesting lessons relating to project management and engineering productivity - and how planning is quite hard to get right everywhere. I ended up side tracking and reading through most of the references because they were engaging.

“What I've seen happen instead is, when work starts on the projects, people will ask who's working the project and then will make a guess at whether or not the project will be completed on time or in an effective way or even be completed at all based on who ends up working on the project. "Oh, Joe is taking feature X? He never ships anything reasonable. Looks like we can't depend on it because that's never going to work. Let's do Y instead of Z since that won't require X to actually work". The roadmap creation and review process maintains the polite fiction that people are interchangeable, but everyone knows this isn't true and teams that are effective and want to ship on time can't play along when the rubber hits the road even if they play along with the managers, directors, and VPs, who create roadmaps as if people can be generically abstracted over.”

Posted on 2021-11-16T06:08:28+0000