Diablo II: Resurrected Outages: An explanation, how we’ve been working on it, and how we’re moving forward

Hello, everyone. Since the launch of Diablo II: Resurrected, we have been experiencing multiple server issues, and we wanted to provide some transparency around what is causing these issues and the steps we have taken so far to address them. We also want to give you some insight into how we’re mov...

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Hasnain says:

Really solid set of technical post-mortems here. I find this interesting because it’s not a series of bugs or flaws - these are design decisions that now need to be revisited at scale.

“tl;dr: Our server outages have not been caused by a singular issue; we are solving each problem as they arise, with both mitigating solves and longer-term architectural changes. A small number of players have experienced character progression loss–moving forward, any loss due to a server crash should be limited to several minutes. This is not a complete solve to us, and we are continuing to work on this issue. Our team, with the help of others at Blizzard, are working to bring the game experience to a place that feels good for everyone.”

Posted on 2021-10-17T21:45:56+0000