Is there data on the quality of management decisions?
A statement I commonly hear in tech-utopian circles is that some seeming inefficiency can’t actually be inefficient because the market is efficient and inefficiencies will quickly be eliminated. A contentious example of this is the claim that companies can’t be discriminating because the market ...
Hasnain says:
This a great read and analysis. So much good stuff.
"If we think about the general case, what’s happening is that decisions have probabilistic payoffs. There’s very high variance in actual outcomes (wins and losses), so it’s possible to make good decisions and not see the direct effect of them for a long time. Even if there are metrics that give us a better idea of what the “true” value of a decision is, if you’re operating in an environment where your management doesn’t believe in those metrics, you’re going to have a hard time keeping your job (or getting a job in the first place) if you want to do something radical whose value is only demonstrated by some obscure-sounding metric unless they take a chance on you for a year or two. There have been some major phase changes in what metrics are accepted, but they’ve taken decades."
Posted on 2017-12-07T02:59:31+0000