The Quiet Crisis unfolding in Software Development
About MeI’ve been working in software development for twenty-eight years. My current position is Senior Development Director at a software consulting compa…
An engrossing read on managing software developers.
"Even worse is when bug fixes are included in completed work item counts when those bugs are fixed by the software developers that caused them in the first place. For example consider a project that developer #1 is likely to complete in ten days with a low or nonexistent bug count vs. developer #2 who is likely to complete it in five days but the feature ends up with four bugs eventually being discovered, each of which take two days to patch. Not to mention the extra support costs and negative customer experience that will result from those bugs.
In this scenario developer #1 only completed one work item in ten days and developer #2 completed five work items in thirteen days. Which developer is more productive? Your own completed work item metrics are probably lying to you. Don’t trust them and absolutely don’t publicize them."