Hasnain says:

An absolutely essential read on content moderation and how large companies are effectively playing the role of the gate keeper here. Too many quotes, it's hard to cherry pick a single one. Really long but every word is worth it.

"While public debates rage about government censorship and free speech on college campuses, customer content management constitutes the quiet transnational transfer of free-speech decisions to the private, corporately managed corners of the internet where people weigh competing values in hidden and proprietary ways. Moderation, explains Microsoft researcher Kate Crawford, is "a profoundly human decision-making process about what constitutes appropriate speech in the public domain.""

Posted on 2016-04-19T06:10:44+0000