How Measurement Fails Doctors and Teachers
Performance metrics in medicine and education are increasingly getting in the way of quality.
Hasnain says:
"TWO of our most vital industries, health care and education, have become increasingly subjected to metrics and measurements. Of course, we need to hold professionals accountable. But the focus on numbers has gone too far. We’re hitting the targets, but missing the point."
Posted on 2016-01-18T03:35:05+0000