How people come to believe that completely messed up practices are normal
Have you ever mentioned something that seems totally normal to you only to be greeted by surprise? Happens to me all the time, when I describe …
Hasnain says:
This is one of the best things I've read in a long time, hands down. Everyone should read it.
"The data are clear that humans are really bad at taking the time to do things that are well understood to incontrovertibly reduce the risk of rare but catastrophic events. We will rationalize that taking shortcuts is the right, reasonable thing to do. There’s a term for this: the normalization of deviance. It’s well studied in a number of other contexts including healthcare, aviation, mechanical engineering, aerospace engineering, and civil engineering, but we rarely see it discussed in the context of software."
Posted on 2015-12-31T07:44:29+0000