Hasnain says:

"It’s common in the software industry to blame the users. It’s the user’s fault. They don’t know how to use it. They’re using it wrong. They need to do this or do that. But the reality is that tools encourage specific behaviors. A product is a series of design decisions with a specific outcome in mind. Yes, you can use tools as they weren’t intended, but most people follow the patterns suggested by the design. And so in the end, if people are exhausted and feeling unable to keep up, it’s the tool’s fault, not the user’s fault. If the design leads to stress, it’s a bad design."

Hasnain says:

If someone says "I now work fewer hours, have a better family life, and have an employer who cares about my welfare." about the FINANCE industry; you know their old industry must have been tough.

"If you like games and you’re a programmer, go work for a firm that will pay."

Hasnain says:

"Working on Marvin’s case, I thought of myself as a maker of mosaics. My role was to create Marvin's portrait from the shards. I wanted to show that Marvin was not just a killer. When Marvin was a child, we — our society — abandoned him to a life of poverty, violence and chaos. If Marvin had had a different life, his victims would not be dead. Marvin was a human being, and not a monster."

This is a depressing story.

Hasnain says:

Book-keeping 101. Seems quite useful

Hasnain says:

"Rather than suggesting that people should strive harder to conform to an artificial ideal of normality, Daniels’ analysis led him to a counterintuitive conclusion that serves as the cornerstone of this book: any system designed around the average person is doomed to fail."

A really great read on averages and how no human really conforms to any notion of average

Hasnain says:

"This issue brief argues that a labor market where the deck is stacked in favor of employers at the expense of employees is a primary cause of this poor median compensation growth. Millennials have spent almost their entire working lives in a labor market that is loose—with too many job seekers and too few jobs—and where private-sector labor unions are almost entirely absent. Certainly, monetary policy that promotes employment while making it easier for workers to form unions would help Millennials make up lost ground."

Hasnain says:

“We don’t call it a big data platform but a united information environment.”

Hasnain says:

So they opt for the solution which burns lots more CO2 and harms the environment; because it's "cheaper"

Hasnain says:

It's finally Open Source (tm)!

Hasnain says:

Dayum